tl89 Complete Terms and Conditions

The following words and phrases used in this document are defined below:

• "tl89" or "Platform" refers to the online gaming service operated at the domain https://tl89.lat.
• "User" or "Member" refers to any person registered on tl89.
• "Account" refers to the user's personal login profile.
• "Bonus" refers to promotional credits or rewards granted by tl89.
• "Wagering" refers to the requirement to use bonus funds as bets.
• "Services" refers to all gaming activities available on the platform, including sportsbook betting, live casino, slots, and fishing games.

To use tl89's services, users must meet the following eligibility criteria:

• You must be 21 years of age or older ("For persons aged 21 and above only").
• You must use the platform voluntarily and entirely at your own responsibility.
• You may only open an account and use the services if there are no legal restrictions against you doing so.
• A single person may not open more than one account.

tl89 may request identity documents or other paperwork for age verification at any time. If age verification fails, tl89 reserves the right to suspend or close the account.

When opening an account on tl89, users must provide accurate and complete information. tl89 reserves the right to cancel any account where false or incomplete information has been provided.

3.1 Login Credentials Security

• It is your responsibility to keep your username and password completely confidential.
• You may not share your login credentials with any third party without authorisation.
• If you suspect any unauthorised activity on your account, you must notify the support team immediately.

3.2 One Account Policy

Only one account per person is permitted. Attempting to open multiple accounts from the same device, bank account, or payment method may result in all accounts being cancelled and any deposited funds being forfeited.

tl89 supports the most widely used payment methods in Bangladesh to make transactions easy and fast.

4.1 Accepted Payment Methods

The following methods are accepted for deposits and withdrawals on tl89: bKash, Nagad, Rocket, Upay, and bank transfer (including various national banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank).

4.2 Minimum Amounts

• Minimum deposit: ৳300 (for each method)
• Minimum withdrawal: ৳800

4.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 30 minutes to 3 hours. If a verification process is underway, it may take slightly longer.

4.4 Fraudulent Transactions

If any transaction appears suspicious, tl89 has the right to hold it and request additional documents for verification. If fraudulent activity is proven, the account will be closed.

Welcome bonuses and other promotions on tl89 are offered under specific conditions. Claiming a bonus means you agree to the associated terms.

5.1 Welcome Bonus

• A 200% bonus on your first deposit, up to a maximum of ৳20,000.
• Example: deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
• Example: deposit ৳22,000 and receive a maximum ৳20,000 bonus — total balance ৳42,000.

5.2 Wagering Requirements

• Wagering requirement: 25x (based on the bonus amount).
• Example: ৳2,000 bonus × 25 = ৳50,000 must be wagered before bonus winnings can be withdrawn.
• Wagering is calculated on the bonus amount only, not on the deposit and bonus combined.

5.3 General Bonus Rules

• Bonuses are only usable on specific games listed on tl89's pages.
• A new bonus cannot be activated until the current bonus is completed.
• tl89 reserves the right to cancel a bonus if abuse or account fraud is suspected.

The tl89 platform offers various gaming services including sportsbook, live casino, slots, and fishing games. The following general rules apply to participation in each category.

6.1 Fair Play Policy

• Any form of cheating, use of bots, or programming assistance is strictly prohibited.
• Exploiting system errors or bugs to gain an advantage is against the rules.
• Gaining an unfair advantage by coordinating two or more accounts ("collusion") is strictly prohibited.

6.2 Betting Disputes

If a dispute arises over the result of any bet or game, the support team must be notified within 24 hours. tl89's decision will be considered final.

6.3 Technical Issues

tl89 will not be held responsible for any bet lost due to internet disconnection or server problems. However, tl89 will review server logs to determine which bets can be legitimately counted.

tl89's VIP programme has four tiers, which are automatically assigned based on the user's activity:

• Bronze: weekly cashback up to 0.3%
• Silver: weekly cashback up to 0.6%
• Gold: weekly cashback up to 0.9%
• Platinum: weekly cashback up to 1.2%

Advancement to a higher tier depends on the consistency of a user's gaming activity and tl89's internal assessment. tl89 reserves the right to change the VIP benefits structure at any time, but members will be notified in advance.

The following activities are strictly prohibited on the tl89 platform and may result in account cancellation:

• Money laundering or transactions involving illegal funds.
• Operating an account under someone else's identity.
• Placing bets using credit card or borrowed funds.
• Hacking, manipulating, or any other unauthorised technical interference with the system.
• Bonus abuse — claiming bonuses using multiple accounts or identities.
• Harassing or mistreating other users.

If any of the above activities are suspected, tl89 may suspend the account while an investigation is underway.

tl89 is committed to ensuring the highest level of privacy in the storage and use of users' personal information. The platform uses SSL encryption technology to keep all transactions and data secure.

• Personal information is not sold to third parties.
• Information is not used for marketing purposes without the user's consent.
• For more details, please read our Privacy Policy.

tl89 makes responsible gaming its highest priority. Gaming should be a source of entertainment — not a livelihood or a solution to financial problems.

• Play within your budget and do not place additional bets in an attempt to recover lost money.
• If you run into difficulty, reach out to our support team on your own initiative.
• You can request that limits be set on your account or that it be temporarily suspended if needed.

For detailed guidance, visit our Responsible Gaming page.

tl89's customer support team is available 7 days a week, 24 hours a day to assist members. Support is available in both Bengali and English.

• Live Chat: available 24/7 — contact us directly through the site.
• Email: [email protected]

Any questions or complaints regarding the Terms can be submitted through the above channels. We aim to respond as quickly as possible.

tl89 will not be held liable in the following circumstances:

• Issues with transactions or gameplay caused by internet or network disruptions.
• Errors by third-party software or payment providers.
• Login credentials being compromised due to the user's own negligence.
• Services being temporarily unavailable due to unexpected technical issues.

tl89 works to resolve any technical issues within a reasonable time and notifies users in advance where possible.

tl89 may close or suspend an account without prior notice in the following circumstances:

• Breach of the Terms.
• Fraudulent or illegal activity.
• Failure to verify identity.
• Security risks or suspicious transactions.

Users may also request account closure at any time. Any valid balance must be withdrawn before the account is closed.

tl89 reserves the right to change or amend these Terms at any time. Members will be notified of significant changes by email or through the platform.

Continued use of the platform after changes have been made will be taken as acceptance of the new Terms. The latest version of the Terms will always be available on this page.

Any dispute between tl89 and a user will first be addressed through the support channels. Both parties will aim to reach a resolution through discussion.

If a resolution cannot be reached through discussion, established international arbitration procedures will be followed. tl89's decision on technical gaming matters is final.